Office Assistant
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As an office assistant, you’re great at organizing and can communicate effectively with anybody. You’re the champion of calendars, schedules, and office supplies. Your job helps everything run efficiently, and the entire office flourishes when you do your job right.
But to land an office assistant job, your AI cover letter and resume must show the hiring manager that you have what it takes to hold the office together. We’ve researched hundreds of successful resumes and compiled the most effective resume tips to help you land your next interview and, ultimately, your next job.
Take a look at these seven office assistant resume examples, and let us help you build a resume!
Copy this text for your office assistant resume!
Darcey Hesse
Office Assistant
CONTACT
[email protected]
(123) 456-7890
Houston, TX
CAREER SUMMARY
Capable and driven office assistant with 12 years of experience organizing calendars, collaborating with vendors, and communicating effectively with clients through a variety of channels. Seeking an office assistant position to work with a community-oriented company like Hawthorne Capital to ensure compliance with company regulations, coordinate events, maintain records, and increase client satisfaction.
WORK EXPERIENCE
Office Assistant
Altpoint Ventures
Houston, TX | 2018
– Overhauled front desk operations to incorporate 6+ software systems, increasing efficiency by 62%
– Designed and created marketing content for the company blog, increasing online reach by 28%
– Presented company services to potential partners during yearly seminars, contributing to a $6K increase in revenue
– Updated an inventory organization system, increasing efficiency by 22% and reducing delays by 47%
Office Assistant
DISYS
Houston, TX | 2015-2018
– Maintained office equipment, including computers, copiers, and printers, ensuring reliable function 89% of the time
– Implemented electronic filing systems, reducing human error and lost leads by 37%
– Managed schedules and travel plans for 4 executives
– Transcribed 5+ weekly client and partner meetings with 99% accuracy, increasing executive productivity by 12%
Server
The Gypsy Poet
Houston, TX | 2011-2015
– Provided prompt, friendly customer service for up to 8 tables an hour, increasing tip revenue by 21%
– Maintained detailed knowledge of 35+ menu items, answered questions regarding dietary restrictions with 98% accuracy, and increased customer satisfaction by 43%
– Developed team-bonding events to cultivate a team-oriented environment, decreasing employee turnover by 33% and increasing employee satisfaction by 42%
– Upsold dinner specials, drinks, and add-ons, exceeding monthly sales goals by 11%
SKILLS
– Compassion
– Verbal Communication
– Negotiation
– Collaboration
– Organization
– Asana
– Zoho CRM
– Calendly
– Microsoft Office Suite
– Google Suite
EDUCATION
High school diploma
Memorial Senior High School
Houston, TX | 2006-2010
Why this resume works
- Even if your office assistant resume has “non-applicable” work experience, that doesn’t mean you won’t get an office assistant position. Although serving at a restaurant is quite a bit different than that of an office assistant, there are plenty of transferrable skills you can use to your advantage.
- When including work experience outside your desired field, highlight strengths and characteristics that make you a good employee, such as teamwork, management abilities, and customer service skills—all of which you can dive into further in your office assistant cover letter.
- If you have over 10 years of experience as an office assistant, you can include a resume summary to highlight your strengths immediately.
- Although you should always include the name of the company you’re applying to and the role you’re seeking, the rest is up to you. We recommend including your years of experience and skillsets, but you can also write a two-to-three sentence narrative of one of your greatest successes.
Copy this text for your entry-level office assistant resume!
Ophelia Dupont
Entry-level Office Assistant
CONTACT
[email protected]
(123) 456-7890
Pittsburgh, PA
CAREER OBJECTIVE
Responsible and self-motivated professional with exceptional organizational skills and a proactive approach to customer service. Eager to partner with team members to facilitate smooth office operations and communicate effectively with internal and external parties at The IMA Group.
WORK EXPERIENCE
Cashier
Peoples Grocery
2020 – current / Pittsburgh, PA
– Ensured receipt totals matched check-out totals, achieving 98% accuracy on 185+ cash and credit transactions per shift
– Collaborated with coworkers to coordinate responsibilities during rush hour, reducing checkout time by 8 minutes
– Inspected products during checkout, swapping out damaged or unsatisfactory items, decreasing store complaints by 17%
– Resolved customer inquiries within 9 minutes, increasing customer satisfaction by 34%
– Trained 4 staff members on point-of-sale and customer care
– Researched new promotions, sales, and products to recommend items to customers based on their preferences
Retail Sales Representative
CVS
2018 – 2020 / Pittsburgh, PA
– Collaborated with colleagues to monitor inventory and restock popular items to meet customer demand, reducing delays by 22% and increasing customer satisfaction by 31%
– Promoted store’s customer loyalty program and credit card, increasing loyalty program membership by 16% and credit card sign-ups by 4%
– Demonstrated knowledge of 700+ products by locating desired brands/products for customers and placing requests for new, trending items not in store
– Organized and tidied the store and backroom by sweeping, mopping, removing trash, washing windows, and disinfecting
– Designed seasonal displays, increasing sales revenue by 38% and increasing customer satisfaction by 9%
SKILLS
– Flexibility
– Collaboration
– Bilingual (French)
– Written Communication
– Verbal Communication
– Organization
– Time Management
– Customer Service
EDUCATION
High school diploma
Hampton High School
2014 – 2018 / Allison Park, PA
HOBBIES/INTERESTS
– Building Dioramas
– Reading Historical Fiction
– Playing in Local Volleyball League
Why this resume works
- Getting an office assistant position with little to no experience can be tricky, but that doesn’t mean your resume can’t stand out. Start by including a resume objective to indicate your determination and knowledge right from the get-go.
- An objective helps you convey your interest and qualifications, but you should only include one if you tailor it to each position to which you apply. A generic objective takes up space that could be used for work experience, so choose wisely.
- Even if you have limited work experience, filling your entry-level office assistant resume is essential.
- Don’t fall into the trap of adding fluff that doesn’t mean much; instead, increase the number of bullet points for each position so you can showcase more of your skills.
Copy this text for your senior office assistant resume!
Kell Nilsen
Senior Office Assistant
CONTACT
[email protected]
(123) 456-7890
Miami, FL
WORK EXPERIENCE
Compass
Senior Office Assistant
Miami, FL | 2012 – Current
– Managed office calendars for 6 senior managers, including scheduling engagements and appointments, organizing project timelines, and arranging paid vacations
– Implemented a color-coded filing system for physical and digital documents, reducing delays by 7%
– Attended 5+ monthly conferences and meetings to document minutes, maintaining 98% accuracy in all documentation
– Tracked expenses and suggested improvements to management, saving $11K per year
– Operated a multi-line phone system, handling 70+ calls per day and transferring lines to appropriate personnel
The Salvation Army
Office Assistant
Miami, FL | 2009 – 2012
– Answered 115+ calls and emails per day, resolved inquiries within 24 minutes, and increased overall customer satisfaction by 47%
– Purchased, organized, and monitored inventory for 5 departments, increasing efficiency by 13%
– Organized paper documents, including memorandums, mailers, letters, inventory records, flyers, and financial documents
– Monitored and repaired minor office equipment, reducing maintenance expenses by 8%
– Managed 27 employees’ schedules and travel itineraries, arranged travel plans, and confirmed reservations
TD Bank
Bank Teller
Miami, FL | 2007 – 2009
– Developed front desk forms and checklists, increasing efficiency by 13% and reducing errors by 81%
– Assisted with administrative tasks, such as printing, copying, faxing, and filing documents, increasing productivity by 19%
– Promoted high-value products, exceeding yearly sales targets by 7% and increased customer satisfaction by 14%
– Balanced cash drawers, ATMs, and receipts with 97% accuracy Handled deposits & loan payments, verified cash totals, cashed checks, and obtained required authorization
SKILLS
– Emotional Intelligence
– Adaptability
– Time Management
– Detail Orientation
– Written Communication
– Asana
– ShiftNote
– Expensify
– Google Suite
– Microsoft Office Suite
EDUCATION
High school diploma
Ransom Everglades School
2003 – 2007 / Miami, FL
Why this resume works
- Proper resume formatting is crucial to landing a senior position, so ensure your senior office assistant resume is perfectly formatted to catch the eye of hiring managers.
- We recommend using the reverse-chronological format to help employers see a timeline of your career.
- No matter how you format your resume, remember that numbers speak loudest when quantifying your accomplishments.
- Include metrics like how many customers you helped, how much your actions improved overall efficiency, and how many calendars you managed, to name a few examples.
Copy this text for your office assistant administrative assistant resume!
Melissa Brown
Office Assistant Administrative Assistant
CONTACT
[email protected]
(123) 456-7890
Boston, MA
WORK EXPERIENCE
Office Assistant Administrative Assistant
Fidelity Investments
2021 – current / Boston, MA
– Introduced Trello into the workflow system and enhanced the team’s productivity by 28%.
– Streamlined email communication with the senior management using Microsoft Outlook by categorizing and responding to 116+ daily emails, lowering response times by 34%.
– Prepared 57+ monthly financial reports by sourcing data from
– Salesforce, leading to an 12% increase in the accuracy of reports.
– Maintained the inventory system for office supplies through
– Microsoft Excel, reducing procurement expenses by 19%.
Receptionist
TripAdvisor
2019 – 2021 / Needham, MA
– Leverage Evernote for addressing an average of 62+ complaints daily, ensuring a 39% surge in task completion rates.
– Drafted and maintained a Front Desk Operations Manual using
– Microsoft Word, reducing operational discrepancies by 23%.
– Integrated Calendly with the company’s booking system, decreasing the need for manual appointment booking by 54%.
– Used Zoom for transferring calls, directing 41+ calls to the relevant department, improving front desk efficiency by 22%.
Retail Sales Associate
TJ Maxx
2016 – 2019 / Worcester, MA
– Assisted customers in selecting products tailored to their needs, leading to a 26% increase in overall customer satisfaction rates.
– Provided on-the-spot information for products by accessing the store’s digital catalog on Dropbox, boosting immediate sales closures by 19%.
– Managed the inventory for the Home Decor section, reducing backstock by up to 37% by using effective product placement strategies.
– Created in-store promotions using Microsoft PowerPoint slides in customer waiting areas, resulting in a noticeable 14% rise in sales.
SKILLS
– Microsoft Outlook
– Microsoft Word
– Microsoft Excel
– Microsoft PowerPoint
– Trello
– Calendly
– Salesforce
– Zoom
– Dropbox
– Evernote
EDUCATION
High School Diploma
Phillips Academy
2012 – 2016 / Andover, MA
Why this resume works
- Unlike its long and intimidating name, you don’t need to stress too much over your office assistant administrative assistant resume.
- The deal’s simple: Show you know and have helped teams breeze through their daily administrative tasks. Even something as small as responding to emails will work. Just make sure you’re stating its importance like “Streamlined email communication with the senior management by categorizing and responding to 116+ daily emails, lowering response times by 34%.”
Copy this text for your medical front office assistant resume!
Kevin Adams
Medical Front Office Assistant
CONTACT
[email protected]
(123) 456-7890
Bronx, NY
WORK EXPERIENCE
Montefiore Medical Center
Medical Front Office Assistant
2020 – current / Bronx, NY
– Maintained and updated 3,824+ patient records in Kareo, reducing administrative errors by 21%.
– Coordinated with the 46+ medical staff using TigerText improving patient care coordination by 14%.
– Used QuickBooks Medical Billing to process 257+ medical bills monthly, ensuring a 94% on-time payment.
– Organized 53+ weekly online appointments through Zocdoc, boosting overall bookings by 19%.
NYU Langone Health
Medical Records Clerk
2017 – 2020 / New York, NY
– Processed 136+ daily requests for medical records, delivering them to healthcare providers with an average turnaround time of under 4 hours.
– Digitized an average of 314+ physical patient documents into DocuWare, reducing paper storage needs by 58%.
– Managed and organized 12,729+ patient treatment files in Cerner PowerChart, maintaining a 97.3% accuracy rate in data entry.
– Regularly backed up confidential medical records using Symantec Endpoint Protection, preventing data loss incidents by up to 16%.
Mount Sinai Health System
Medical Receptionist
2014 – 2017 / New York, NY
– Optimized clinic resources by efficiently scheduling appointments, resulting in an 11% increase in daily patient capacity.
– Leveraged Doxy.me’s admin capabilities to manage virtual waiting rooms for multiple physicians, decreasing patient wait times by 28%.
– Processed 42+ patient check-ins daily using Epic, maintaining a 98.7% accuracy rate in capturing patient details.
– Verified insurance for patients through Emdeon, reducing patient billing inquiries by 36%.
SKILLS
– Epic
– Kareo
– Zocdoc
– QuickBooks Medical Billing
– Emdeon
– DocuWare
– TigerText
– Doxy.me
– Cerner
– PowerChart
– Symantec Endpoint Protection
EDUCATION
Stuyvesant High School
High School Diploma
2010 – 2014 / New York, NY
Why this resume works
- This isn’t your average office assistant job by any means. Your medical front office assistant resume should include why you’re a great fit in the healthcare industry.
- Prove your worth by adding quantifiable bullet points of the amount of data you’ve organized with precision. Another great addition is to mention how you’ve reduced communication delays using software like TigerNext to improve patient care.
Copy this text for your medical office assistant resume!
Edmund Fernsby
Medical Office Assistant
CONTACT
[email protected]
(123) 456-7890
San Francisco, CA
WORK EXPERIENCE
Medical Office Assistant
The StoneClinic
2019 – current / San Francisco,CA
– Managed office communication between 2 insurance providers, 5 physicians, and 160+ patients via telephone and email
– Communicated with patients regarding upcoming appointments, test results, and physician availability
– Processed and recorded 15+ financial transactions per day
– Verified 20+ patient charts and documents daily
Medical Office Receptionist
Montgomery St. Dental
2017 – 2019 / San Francisco,CA
– Screened 45+ incoming calls per shift, retrieved messages, and forwarded calls and messages to the appropriate personnel
– Created front desk procedure checklists, decreasing training costs by 13% and boosting efficiency by 14%
– Coordinated meetings and established follow-up procedures, reducing executives’ schedule gaps by 15%
– Maintained lobby cleanliness by removing trash, straightening office supplies, and vacuuming
Office Assistant
Volt
2014 – 2017 / San Francisco,CA
– Automated inventory records, saving 130+ hours per year
– Instituted a digital document management system, increasing efficiency by 15% and reducing delays by 7%
– Received the 2012 Employee of the Year award
Receptionist
Avispa Technology
2012 – 2014 / San Francisco,CA
– Established professional, compassionate rapport with customers, increasing customer satisfaction by 28%
– Coordinated schedules for 13 employees, scheduling appointments, meetings, paid vacations, and sick leave
– Implemented a monthly inventory organization system, increasing productivity by 26% and reducing inventory costs by 12%
SKILLS
– Written Communication
– Verbal Communication
– Medical Terminology
– Records Keeping
– Insurance Billing
– Database Management
– Time Management
– Medical Coding
– Collaboration
– Customer Service
EDUCATION
High school diploma
Gateway High School
2008 – 2012 / San Francisco, CA
Why this resume works
- Including a list of applicable skills on your medical office assistant resume helps the hiring manager immediately recognize your abilities.
- When choosing what skills to include, check the job description first. The employer will likely have a host of skills they require from their applicant, and you can pick from their list.
- Of course, only include skills that you actually possess. Lying on your resume isn’t a good way to start a new job!
- When writing your work experience bullet points, start each sentence with a strong action verb.
- Avoid words that don’t mean much, like “helped” or “assisted.” Instead, include direct verbs that relate to your position as a medical office assistant, such as “coordinated,” “communicated,” and “implemented.”
Copy this text for your front office assistant resume!
Sophia Singh
Front Office Assistant
CONTACT
[email protected]
(123) 456-7890
San Diego, CA
WORK EXPERIENCE
Front Office Assistant
Vaco
2019 – current / San Diego,CA
– Monitored 14 CCTV camera feeds to inspect premises, decreasing theft and safety violations by 21%
– Implemented an automated filing system across 3 departments, reducing paper use by 42%
– Managed agendas for 8 executives, scheduling meetings, conferences, project timelines, and paid time off
– Prepared 35+ presentations for monthly meetings
– Monitored inventory levels and ordered office supplies, business cards, promotional items, and advertising materials, reducing delays by 56% and increasing efficiency by 11%
Front Office Assistant
Artius Solutions
2016 – 2019 / San Diego,CA
-Monitored visitor activity, verified identification, and issued guest passes for 190+ visitors a day
-Expedited communication by responding to messages within 1 business day, increasing client satisfaction by 34%
-Developed a color-coded digitized system for documentation, increasing efficiency by 9%
-Cultivated knowledge of company services to assist clients, increasing client satisfaction by 13%
-Managed 12 staff calendars, including scheduling meetings, arranging paid leave, and monitoring project timelines
Delivery Driver
Pauly’s Pizza Joint
2014 – 2016 / San Diego,CA
-Reviewed orders for accuracy before delivery, reducing delays by 37% and increasing customer satisfaction by 19%
-Maintained a caring and positive attitude, increasing customer satisfaction by 8% and tip revenue by 28%
-Calculated cash and credit card payments with 92% accuracy
-Recognized as Employee of the Month 3 times
-Maintained a perfect driving record with 0 injuries, accidents, or late deliveries, increasing overall productivity by 23%
SKILLS
– Customer Service
– Organization
– Record Keeping
– Database Management
– Written Communication
– Scheduling
– Asana
– Microsoft Office
– Google Workspace
– TravelPerk
EDUCATION
High school diploma
WestviewHigh
2010 – 2014 / San Diego, CA
CERTIFICATIONS
– Certified Receptionist – London
– Reception Academy
– Asana Ambassador
HOBBIES
– Tutoring 12th-grade English
– Reviewing Classic Films
– Gardening
Why this resume works
- If you have any certifications or licenses, include a certifications section to list your proficiencies.
- This is a great way to elevate your front office assistant resume since it shows your dedication to furthering your career and growing your skills.
- Sometimes, depending on the employer, including a hobbies and interests section can heighten your chances of landing an interview.
- It may seem a bit personal, but adding your interests gives employers a sense of your personality and skills in a way that work experience can’t quite accomplish.
- For example, if you like reviewing classic films, hiring managers will conclude you have an analytical mindset and strong communication skills, which are both major green flags.
- Choose your hobbies carefully, though—playing video games might be your favorite pastime, but will it inspire employers to hire you?
- Sometimes it can help to read the company’s website to get a feel for what they value. That way, you can include hobbies you love that also resonate with the employer, boosting your chances of an interview.
