Account Manager
Best for candidates with 3+ years of experience
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Build my resume You’re a people person. You can quickly build meaningful relationships with new clients and deeply understand their needs.
You’re a great account manager. You shouldn’t also have to be great at building a resume or writing a cover letter for a job. These 21 account manager resume samples have helped professionals get interviews at companies like Stripe and Facebook.
Once you choose a template, follow our expert tips to check your resume is at its very best. Before you know it, you’ll have plenty of interviews lined up!
Demonstrate impact
- How to write an account manager resume that gives recruiters something to buzz about? Let numbers fortify your ability to make things happen and manage customer relationships with finesse.
- Relevant metrics breathe life into your work history. More importantly, they lend credibility to your claims, whether ramping up revenue or client retention rates or hitting sales targets.
- Statements that scream expertise in this field might look like “Exceeded annual revenue targets by 26%,” “Restored 10+ customer accounts, increasing revenue by $2M,” and “Converted $4M of business from existing referrals.”
Why This Works
- Is your job-relevant experience not exactly monumental? Don’t fret—a custom career objective section in your entry level account manager resume can give you an edge over your competition and help you get some alone time with the hiring panel.
- Simply put, the career objective statement comprises 2-3 sentences opening a window into your vision for the role, long-term goals, skills, and experiences. But does it really make a difference? Indeed, It highlights your enthusiasm for the role and your commitment to your career, which can work to your advantage.
Why This Works
- Whoever sees your junior account manager resume will want to uncover more details about your career. And how do you make it easy for them? Bold or italicize a few phrases to highlight your impressive professional victories.
- Did you notice the bolded “$150,034 revenue boost” and “512 additional engagements” in Anna’s piece? That’s the gold we’re talking about. And remember, too much of something is poisonous; highlighting too many phrases could turn your piece into a visual maze, making it tough for recruiters to navigate or even off-putting.
Leverage strong verbs
- As someone who believes the pen (or, in this case, the keyboard) is mightier than the sword, then you already know the magic of words in forging solid client relationships. Why not flip the script and use that same charm to make recruiters warm up to you?
- Action verbs grab the recruiter’s attention instantly, making your resume more engaging. Plus, they cut through a ton of fluff, leaving you with a clear, to-the-point masterpiece that perfectly complements your assistant account manager cover letter.
- Good examples of action words that demonstrate initiative and impact include outperformed, generated, surpassed, and developed.
Align with the job ad
- Sometimes, your success as a senior account manager boils down to pairing with the right clients. By the same token, bagging that job rides on how well you prove you’re cut out for it.
- Recruiters are like savvy hunters on the lookout for the perfect catch, someone who doesn’t just check all the boxes but also has that extra spark. Show them you’re up to snuff, and you might just make the cut.
- Peppering all your bullet points with keywords from the job description is a clever strategy to customize your application. So does narrating related experience and fine-tuning your resume objective (if you decide to include one).
Let your skills shine
- Recruiters looking to fill technical account manager roles are essentially after master problem solvers. Our point is that showcasing an innate ability to get to the bottom of things could get you in their good graces.
- Don’t shy away from flaunting moments when you played tech detective and cracked cases, boosted system performance, integrated new technologies, or conducted relevant training sessions.
- “Rolled out three certification programs for junior tech team that accelerated the resolution process by 42%” and “Enabled 51% reduction of internal data needs by streamlining technical processes” are the kind of feats to expect from a solution provider.
Add an objective
- Have you given thought to topping your resume with a tailored objective statement, ideally right after or beside the header? Even with years of relevant experience, that little intro can still swing things your way
- A custom career objective statement should reflect a burning desire to join your dream company. Better yet, make it your spotlight moment to clue prospective employers in on what you bring to the table and your aspiration for the role.
- Please steer clear of the jargon and passive voice, while keeping it to a snappy two to three sentences—it’s all about making an impact without making the reader work too hard to get your point.
Show, don’t tell
- You know the drill better than anyone—professionalism in account management isn’t just a buzzword; it’s the real deal. Take it to the bank that recruiters will take you more seriously if your application is a reflection of the same.
- A clean, modern layout, action-oriented lingo, an email that screams professionalism, and a readable font? Blend these ingredients together and you’ve got yourself a stellar sales account manager resume that makes recruiters crave seeing more of what you’ve got to offer.
- Don’t forget to keep things short—too much chatter, and the next thing you know, the recruiter is junking your resume.
Start a conversation
- You know the best account managers think outside the box, right? Get the recruiter to talk about your brilliance and suddenly, you become the kind that sticks in their mind like an earworm.
- Flaunting your Panther H.E.R.O. for Hero’s Student Award in your e-commerce account manager resume, for example, makes for a conversation goldmine. Yes, the hiring team will be all ears during your job interview, eager to learn more about that time you set the world on fire.
- And don’t just flash academic awards. A recount of workplace accolades and recognitions (cue top manager for TalentHub in 2017) is also bound to keep the buzz going around you.
Stay competitive
- Sure, you’re not fresh on the scene nor are you exactly a dab hand. Then, how can you outshine candidates who’ve been in the game longer? Try playing up competitiveness (read, drive to excel).
- Tailoring your resume to the job description shows how psyched you are to snag that attractive key account manager opportunity. We’re talking about illustrating how you’ve crushed it in similar settings, shining the spotlight on relevant job experiences and job skills.
- And for that extra clout, show off cool titles under your belt like Certified Sales Professional, Strategic Management Professional, or Sales Leadership Professional.
Highlight hobbies
- Just getting a hang of things? Never treat your resume like a list—it’s all about going the extra mile to prove you’re the right pick to recruiters. However, sprinkling in your hobbies is one cool approach to boost your appeal.
- Throwing a hobbies section into the mix can give a nifty boost to your transferable skills and technical know-how. If they vibe with the company’s culture, they’ll draw an impressive picture of you as the ideal fit.
- However, steer clear of hobbies that could stir the pot, like those tied to politics or religion. Best to keep it neutral (something like volunteering for health causes or podcasting on health topics).
Language skills matter
- You’ll probably rub elbows with a pretty diverse clientele as the regional account manager. To make sure you’re the one who catches the recruiter’s eye and not just another face in the lineup, bring your language skills into focus.
- On your regional account manager resume, under the Skills section, don’t just list your languages—although that’s a great start. Take it up a notch by threading those language skills into your work history, illustrating how they were handy in solidifying client relationships.
- Only add relevant languages, depending on the geographic area you might be operating in.
Why This Works
- For a job-winning strategic account manager resume, milk quantified outcomes for all their worth. In addition to highlighting the value you brought in past roles, they set you apart from candidates who might not shine the light on the numbers.
- Take a cue from Emily. Phrases that pack a punch, such as “…reducing manual reporting tasks by 32% and increasing data accuracy by 18%” and “…identifying $3.2M sales opportunities within the first quarter,” dominate her work history section.
Why This Works
- Make it your mission to craft an enterprise account manager resume that demonstrates your experience in a role similar to the open one and boost your chances of hearing back from the recruiter.
- Such a resume will likely grab attention because it showcases your ability to achieve the desired results, which is all the potential employer wants. Besides, what else can say you’re the best fit for the position better than that?
Why This Works
- The hiring manager is facing a stack of 200+ digital account manager resumes. Do you need to move mountains so they can add yours to the “candidates that deserve a shot” pile? Putting job-relevant technical expertise under the limelight could be your ticket.
- And we’re not saying that you should craft a hit list of industry-relevant tools (think Power BI, Proposify, and Salesforce); go the extra mile and illustrate how you leveraged each of them at the workplace and made a difference. That’s more likely to tip the scales in your favor because it validates your claims.
Why This Works
- Up to 75% of recruiters use an ATS or another tech-driven recruiting tool to review applicants and strengthen the overall candidate experience of hiring managers scan applications using applicant tracking systems (ATS). So, making your customer account manager resume ATS-friendly is your safest bet.
- With a simple one-column layout, succinct bullet lists, and optimized keywords from the job description, your sales pitch will likely coast through the ATS and fall on the recruiter’s lap. Remember, visuals (cue graphics, images, graphs, pie charts, columns, etc.) and fancy fonts are a big no-no—the ATS bots can’t stand them.
Why This Works
- Do you want to catch the recruiter’s eye like a fireworks display? Lead your insurance account manager resume’s bullet points with power words; they also excel at illustrating your ability to get things done.
- Action words like managed, processed, and analyzed are exactly what we’re talking about here. Unlike the passive-sounding and boring “responsible for” and “tasked with,” they engage recruiters, helping you stand out from other applicants.
Why This Works
- It’s common knowledge that recruiters have a thing for professionals who keep their eyes on the prize. If you really want to knock their socks off, use the reverse chronological order to showcase your job experience in your security account manager resume.
- The reverse chronological format doesn’t just illustrate your career progression from just a junior account executive to a security account manager; it makes it easier for recruiters to see your most relevant experience first and catch your qualifications fast, which makes a good impression.
Why This Works
- With an easy format on the eyes, you can create that applaudable advertising account manager resume that will stop hiring managers in their tracks and prompt them to read every word of your pitch, not just skim through it.
- Ready to craft your masterpiece? We suggest bolding and varying text to highlight key sections. And how about using a different color (think something bright like a shade of red) to accent the header and components like your alma mater and former places of work?
Why This Works
- Have you already sent your application to one or two potential employers and not received an interview invitation yet? Don’t give up; press on with a cream-of-the-crop bank account manager resume illustrating your fitness for the role. The third time is the charm!
- Tailoring your masterpiece is the best way to make a case for why you’re the best person for the job. To do that, you must show you possess the skills and experiences the hiring company is after, which calls for thoroughly reviewing the job ad to point out the right keywords and phrases to use.
Why This Works
- Do you see that open corporate account manager job with a big salary and other great perks? It caught the attention of hundreds of applicants. And one way to leave them in the dust is to see that your resume is flawless.
- Silly grammatical mistakes (cue reckless typos, punctuation errors, passive sentences, and double negatives) can hit quite a sour note and cost you that opportunity. We propose playing it safe by proofreading your corporate account manager resume to rid it of them—spell checkers and a second pair of eyes can come in handy here.
Related resume guides
Writing Your Account Manager Resume
Account managers typically work in a post-sales capacity (although that’s not always true). They are tasked with building deep relationships with clients to ensure they’re getting the most value out of a company’s product.
How can you demonstrate that you have the experience and capacity to succeed in a new account management role? The key is a long-term relationship and trust-building. Follow these three tips to help your resume stand out to the hiring manager who decides whether you get an interview.
Summary of tips:
- Quantify your past work experience and accomplishments to stand out to the hiring manager.
- Customize your resume for each account manager role to which you apply. We’ll walk through a few examples to show you how.
- You need to format your resume properly. Above all else, keep it to one page and don’t have any grammar or spelling errors.
Use numbers to demonstrate your impact
You’ve heard it before; numbers speak louder than words. This is especially true when it comes to your account manager resume.
The goal with your resume is to make it clear to the hiring manager that you will have a demonstrable impact on their business. What better way to do that than to show how you’ve had an impact in your past roles?
The trouble is that hiring managers typically receive over 100 applicants for a given account manager position; therefore, they need to review each incoming resume quickly.
This means, upon first glance, hiring managers are skimming your resume. Numbers do just that! When they skim, they’re looking for something to catch their attention.
Let’s look at an example. This is the same work experience, but one uses numbers, and the other uses text. Which do you think is more gripping when you’re skimming?
WRONG – no numbers to demonstrate impact
Pursuit
May 2018 – Present, New York NY
Account Manager
- As the first account manager for the company, managed to consistently grow revenue year over year
- Overhauled client onboarding processes, leading to improved client engagement and satisfaction
- Exceeded annual revenue targets during my tenure
- Built deep relationships with clients to understand their specific needs and recommended product upsells to satisfy those needs
- Successfully converted new referral clients from competitors to our company by distinguishing our value relative to competitors
RIGHT – quantify your impact as an account manager
Pursuit
May 2018 – Present, New York NY
Account Manager
- As the first account manager for the company, managed to help grow annual revenue from $6M to $25M
- Overhauled client onboarding processes which improved client engagement by 55%
- Exceeded annual revenue targets by an average of 57% during tenure
- Built deep relationships with clients to understand their specific needs and brought in $1.5M in upsells to satisfy those needs
- Successfully managed to convert $2M worth of business from competitors who were introduced to me through existing client referrals
As you can see in these examples, there are plenty of ways you can quantify your impact as an account manager outside of just revenue. Here are some ideas for how you can talk about your past work experience.
Ways to quantify your impact as an account manager
- Improved customer retention
- Example: Developed a thorough understanding of client needs and addressed those needs quickly, resulting in 98% of customers renewing their annual contracts
- Upsold existing clients
- Example: Identified opportunities for existing clients to expand their utilization of our product, resulting in upsell revenue of $450,000
- Referrals
- Example: Built meaningful relationships with existing customers, leading to 17 customer referrals in 2020
- ROI for clients
- Example: Guided clients through features relevant to their needs, resulting in an increase in return on investment in our product by 45%
- Increased customer engagement
- Example: Guided clients through onboarding and understanding of our platform, resulting in increased engagement by 29%
- Recovery of lost accounts
- Example: Maintained relationships with lost accounts, resulting in 11 account recoveries totaling $1.2M in revenue
If you don’t have direct experience as an account manager, that’s okay! Using metrics, you still want to talk about your past work experience (even if it’s not directly related).
This demonstrates you’re focused on meaningful outcomes in your work. This is exactly what hiring managers are looking for when seeking applications for account manager roles.
Customize your resume for the job to which you’re applying
I know it’s a pain in the butt, but customizing your AI resume for each job you apply to dramatically increases your chances of getting an interview.
This is because companies use something called an Applicant Tracking System (ATS) to filter resumes for certain criteria automatically.
This means that before a human ever looks at your resume, a computer scans it first. To get past this automated filter, you need to include certain keywords mentioned in the job description of the role for which you’re applying.
How to customize your account manager resume for each application
- First, read the account manager job description, including the roles and responsibilities. As you read it, does any of your past work experience come to mind?
- Example: The role describes that they’re looking for experience managing accounts for enterprise software. If you have any experience in B2B, you should explicitly mention “enterprise account management” in the relevant work experience section.
- Look at the skills they are looking for in a prospective hire.
- The ATS filter focuses primarily on keywords. So, for example, if they’re looking for someone with Salesforce experience, you should have that on your resume spelled the same way they have it in the job description.
Now, of course, you shouldn’t lie on your resume. Only include relevant skills on your resume and experience that you have. This customization aims to get past the automated filters so the hiring manager can see how qualified you are.
Let’s walk through a specific example of customizing your resume for a given account manager role. This is an account manager role at a company called WalkMe in NYC.
Sample account manager job description
- What you’ll need to succeed:
- You’ve spent two+ years of direct customer advocacy and engagement experience in account management or post-sales relationship management functions in Fortune 1000 companies.
- You’re a pro at securing renewals and identifying up-sell and cross-sell opportunities.
- You show high competency in sales discovery methodologies and Return on Investment discussions.
- You have established strong relationships with your internal resources to provide the most for your customers.
- You’ve designed a pricing strategy and articulated commercial aspects of the agreement.
- Ideally, you have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities.
I’ve highlighted in yellow specific keywords you should try to incorporate into your resume if they’re at all applicable to you.
Here’s a specific work experience that utilizes several of these keywords in context (again, highlighted in yellow). This resume would have a great chance of getting past the ATS filter.
RIGHT – customized resume for the role above
Pursuit
May 2018 – Present, New York NY
Account Manager
- As the first account manager for the company, managed to help grow annual revenue from $6M to $25M
- Partnered with account executives to provide a 16% lift in customer Return on Investment, resulting in 98% client renewals
- Exceeded annual revenue targets by an average of 57% during tenure
- Built deep relationships with clients to understand their specific needs and brought in $1.5M in up-sell and cross-sell opportunities
- Designed optimal pricing strategy using sales discovery methodologies, increasing client conversion rate by 11%
Notice how this work experience incorporates keywords mentioned in the job description in the exact format used in the job description. For example, the job mentions up-sells, so the resume mentions “up-sells” instead of “upsells.”
The ATS is filtering by specific keywords, so match exactly what is mentioned in the job description the way it is spelled and capitalized.
Format your account manager resume properly
Follow these high-level formatting tips for your account manager resume:
- Keep it to one page.
- Focus on your hard skills in your “skills” section mentioned in the job description.
- Only include a resume objective or summary if it adds new information to your resume.
- Avoid any spelling or grammar errors! Triple-check your resume and have a friend read it as well.
- Don’t get too creative with your fonts or formatting. Make it easy to read, and don’t include any images or graphics.
With your resume format, you have one goal: make the life of the person reviewing your resume as easy as possible.
The easier you make their job, the more likely you will get an interview. Keeping your resume to one page ensures that the hiring manager won’t have to spend a lot of time determining whether or not you’re a good fit for their account manager role.
Resume objective or resume summary?
In this same vein, only include a resume objective if it will add new information to your resume. Simply put, most people don’t need to have a resume objective or summary.
Why? Most of the time, these are generic statements like “an experienced customer-first account manager looking to leverage my skill set to further my account manager career.”
This is generic and bland, so a hiring manager will gloss over it. Real estate is valuable since you have to fit your resume on one page. Only include a resume objective if you have a specific interest in the company or role to which you’re applying.
If you’re not customizing your resume objective for each role you apply to, you’re better off just omitting it entirely.
A resume summary is a high-level summary of your career accomplishments. Include this if you have at least five-plus years of experience and you have demonstrable, quantitative accomplishments you can list.
Your resume summary should be short bullet points, and each bullet point should have a number associated with it.
For example, a good bullet point for your resume summary is “across my career, beat yearly revenue targets by an average of 24%.” This can’t easily be learned if you leave it out, yet it conveys a clear, measurable impact.
Think of a resume summary as a highlight reel. What are your biggest career accomplishments that you want to demonstrate to an employer?
How to write an account manager resume that will get you the job
You’re an expert account manager, and using these templates and tips will allow your resume to reflect that. As a quick summary, here are the major takeaways for your account manager resume:
- You’re an expert account manager, and using these templates and tips will allow your resume to reflect that. As a quick summary, here are the major takeaways for your account manager resume:
- Use numbers to describe the impact of your work in your roles.
- Customize your resume for each role you apply to by incorporating the major keywords mentioned in the job description into your skills and work experience.
- Keep your resume to one page, include hard skills in your “skills” section, and only include a resume objective if it adds value to your resume.
Writing a resume is just as fun as moving or going to the dentist. I hope that this guide helped you cross that major hurdle to landing your next account manager role. Now go forth and apply wisely!
